FAQ

Frequently Asked Questions Everything you need to know — answered simply and honestly.
How long does delivery take?

Q: How long does delivery take?
A: Most orders are delivered within 5–7 business days across India. Metro cities may receive orders sooner.

Q: How do I track my order?
A: A tracking link is sent to your email or phone once your order is dispatched. Use it to follow your order in real time.

Q: Can I cancel or modify my order?
A: We process orders quickly. Contact us immediately after placing your order and we'll do our best to accommodate changes.

Q: Do you offer free shipping?
A: Yes, free shipping is available on eligible orders. Any applicable charges are shown clearly at checkout before payment.

Q: What is your return policy?
A: Returns are accepted within 7 days of delivery. Items must be unused, unwashed, and in original condition with tags intact.

Q: How do I return or exchange an item?
A: Contact our support team with your order details. We'll guide you through a simple, hassle-free process.

Q: How long does a refund take?
A: Refunds are processed within 5–7 business days after your return is received and verified.

Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, and popular wallets. Cash on Delivery (COD) is also available on select orders.

Q: Is online payment secure?
A: Yes. All transactions are processed through encrypted, secure payment gateways. Your information is always protected.

Q: Are your products true to size?
A: Yes, our modern fashion wear is designed to fit true to size. Refer to the size chart on each product page for the best fit.

Q: What materials do you use?
A: As a premium fashion brand India, we select fabrics for quality, comfort, and durability. Every piece meets our standard before it reaches you.

Q: What makes DRAVINAM TREND different?
A: We are a curated clothing brand — not a mass-production store. Every piece is chosen with intention, designed for real life, and built to last.